More Info
- General Info
- Contact us for more information.
- Extra Phones
Phone: (502) 968-8665
- Services/Products
- Industrial Services Residential Services
- Payment method
- master card, visa, discover
- Neighborhoods
- Okolona, South Side
- AKA
Thomas Equipment Rental And Sales
- Other Link
- Categories
- Other Information
Parking: Free
Wheelchair Accessible: Yes
Reviews
04/25/2017
The lawn mower repair is not our fault if the part takes a while to get there. Other lawn repair companies usually have a month's waiting list. A week is considered extremely quick and rare. The male you spoke with will be reprimanded.
04/25/2017
Wonderful customer service! Thanks to Chris and Kim for helping me get my job done! Was unsure if I could even do it by myself but they made it easy...
04/11/2016
I rented a stump grinder on 4.9.16.It did not work as described! It kept locking up on us.We called at 3:45 and spoke w/Ricky.He said they were getting ready to close & to do what we could & they would work with us when we returned it.Upon returning it we told Bobby about it.He took it to a stump out behind the store & tried using it and it locked up on him!He said that is how it should work.My fiance went to the counter & talked to Chris.Bobby told Chris it worked fine so Chris said no refund. It took 6 hrs to grind 3.5 stumps! We asked for a refund since the equipment did not operate like the video that they have on their website advertising their product.He refused. I asked to speak to the owners listed on their website, Daniel & Carolyn Smith,& Chris said they are retired & live out of state. He said he was in charge now.Chris even hung up on me.When I called back asking if we were disconnected or if he hung up he admitted he hung up saying, "he didn't have time to deal with this".
03/09/2014
I have been dealing with Thomas Equipment for over 25 years and have had nothing but good experiences. Top notch staff. Makes me have to work though.
07/17/2013
I am sorry you had problems, but without the specifics I really don't know how to address them.
Thomas Rental
07/16/2013
Bad business ethnics!
Price changes!
Refuse to honor their own rain checks!
No fuel in equipment!
Broken down equipment!
The list is endless with these people!
Details
Phone: (502) 968-5683
Address: 7111 Preston Hwy, Louisville, KY 40219
Website: http://thomasequipmentrental.com
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