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- BBB Rating
- Brands
- Bosch, Goodman, Rinnai, Trane
- Payment method
- check, discover, financing available, master card, visa
- Categories
Reviews
09/16/2022
This may be the best experience we have ever had with any type problem. We needed a new water heater, they answered the phone quickly after their automated answering number choices, they came out and gave a very reasonable free estimate, and the servicemen were very polite and professional. We will call them first for any service they provide in the future.
06/22/2022
They came first thing in the morning, diagnosed and repaired the problem quickly.
02/12/2020
We have had problems with the toilet in our master bathroom for many years, despite having had many plumbers try to find the problem and fix it. The problem turned out to be a broken sewer pipe just below the toilet. Best Care was called. Devyn and Austin came to our home, verified the broken pipe, and gave us a fair estimate of the repair costs. When they came to do the work, they were very meticulous in protecting the floors leading into as well as the bathroom floors. They worked diligently to make the repairs. When the repairs were completed, the bathroom was as clean a pin. They hauled off all the debris. I could not have asked for two better young men to do the job. They were polite, professional, and efficient.
02/10/2020
Thank you Best Care Home Services for your service. The installers were prompt, friendly and fast. They made sure everything was done right!!!
03/14/2019
Installers were very curtious, knowledgeable and cleaned up well behind themselves , although it rained day after install I have water running down my vent pipe through my heat exchanger and through my filter into my floor Not happy
04/11/2017
Devyn was a consummate professional! Extremely knowledgeable and willing to take the time to explain everything about our water system mechanics. Turnaround time was expedient and the prices reasonable.
01/03/2017
Great service as always. Highly recommend Best Care for all of your heating, a/c and plumbing needs.
12/13/2016
Honest and professional, had us feeling heat in no time at all! Service was delivered at time promised. Have used them before and will use them again!
08/31/2016
Whitney is amazing at her job very friendly and made it very easy for me and my family she treated us like we were family
03/08/2016
Great Service! Professional! Prompt!
I love this company. Patrick was very professional. He explained what was going on and resolved the issue quickly.
06/16/2015
This company might do fine work, but there is no way to tell since you cannot get them on the phone. Their "Emergency Line" never answers, and even when you call during business hours you spend an incredible amount of time on hold. I should have received a call before 12 PM on Monday. I received a call at 3 PM and spent an hour trying to call back, to no avail. Then I called at 10 AM on Tuesday and was on hold forever; even the Home Depot referral agents couldn't get them on the phone. Then I was told the earliest someone could come out was Wednesday. Meanwhile, I have had no hot water since Sunday. So much for same-day service, so much for customer service. Very, very frustrating company to deal with.
12/31/2014
This company is a bunch of clowns. They rarely pick up the phone it always goes the voice mail. This mickey mouse company only has ONE person to approve business. This company is a complete joke. Don't use these people...
07/31/2014
I have to say that no one who works for this company can figure it out. The service is lousy and unprofessional. Do not use this repair service. I would recommend anyone but them.
Details
Phone: (901) 624-1401
Address: 5250 Pleasant View Rd, Memphis, TN 38134
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