Greenberg Dental & Orthodontic

This place has the worst customer service I’ve ever been to and not just as a dental office. I gave this place 3 more chances to change my mind and they messed up every single time. First time, was half an hour late when I had the earliest appointment. Second time, 45 minutes late because the hygienist was late, on top of that at the end of the session she said I’ll be coming back to her so she can monitor me I said great she said yeah but I have a baby and I live far this place is hard for me to come (with an attitude) What was I supposed to say to that? You don’t want to take care of me? You don’t want to work here? And she didn’t know why I was there, why I needed to be done. The third time, same girl couldn’t figure out why the numbing medicine didn’t work so she cleaned the outside a little bit and said I don’t know why it’s hurting you, still charged me for a deep clean when she didn’t even attempt to try anything else. And today I came in just for a polish at 7:15am for them to tell me someone supposed to call me yesterday to let me know the hygienist won’t be here till 10am, I showed my phone to him and said no missed calls nor voicemail. He did not apologize to me at all nor did he care to consider other options, and I gave up said I don’t need it anymore he said ok (while he has his chin on a hand) body language says a lot! There was one receptionist that extremely helpful and was apologetic when the hygienist 45 mins late and the first hygienist/nurse was nice but everyone else should not work in customer service nor be in a professional industry.