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- Email Business
- Location
- International Drive Value Ctr
- Neighborhood
- Florida Center
- AKA
Paris Nails and Spa
Paris Nails & Hair
Paris Nails & Hair Salon
- Categories
Reviews
07/08/2018
I definitely don’t recommend this place.
Terrible customer service, the owner is disrespectful and argues with the customers and poor quality plus they overcharged.
My nail broke 5 minutes after I left the salon!
And when I called there to ask them to fix it the owner said: IT IS ONLY $3 DOLLARS, BUT IF YOU DON’T HAVE $3 DOLLARS I CAN GIVE YOU $3 DOLLARS TO FIX YOUR NAIL.
I went with my friend, she wanted the acrylic white tip and they did the gel on top without asking her if she wanted it, they ended up overcharging her because of it.
They got mad when I told that she didn’t ask for the gel, the owner said that was fine that they could take off the gel from her nail, but after she realized that would be more work than to just give the discount, they ended up saying that she was going to give her a discount.
Unfortunately I paid the price because they were about to make my nails after that, and he got mad and made a terrible job on my nails, even though we both tipped only to be polite.
I just got out from the salon and one of my nails broke, I called them to make an appointment to fix my nail and explained the situation, the owner started to argue with me, yelling and being sarcastic and disrespectful, told me IT IS ONLY $3 DOLLARS, BUT IF YOU DON’T HAVE $3 DOLLARS I CAN GIVE YOU $3 DOLLARS TO FIX YOUR NAIL.
After that I told that I wouldn’t want the nails anymore because she is rude and disrespectful and have a terrible customer service. That I wanted my money back and they can take off the poor quality nails they just put on me, and that she just lost 3 customers.
She yelled that she “wouldn’t give me my money back and said sarcastically: What customers? Your friend didn’t want to pay for her nails!” And I said: “Of course because you have to ask before doing something extra!”
End of the story, they didn’t give my money back, the owner really doesn’t have good manners and doesn’t know how to solve a problem.
09/06/2014
Spare yourself don't come here, they rush your nails, and, the front desk lady is very rude!!!! Go somewhere else!
Details
Phone: (407) 248-9005
Address: 5295 International Dr, Orlando, FL 32819
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