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09/07/2009
My wife called several other businesses that purtported to do windshield repair. One of them was actually based in southern california. Three of them didn't even ask her anything about the rock chip damage. They just wanted to come out to our house or have us come to their shop, depending on where we called. It was obvious these other places wanted to change out our windshield, when we knew it could be repaired for a lot less.
We ended up using Greg at Asap. He was very patient and thorough on the phone. This is consistent with what others said in their reviews. As he explained it, there is no way to know if it's repairable unless you as a number of questions over the phone. In the long run this save time and everybody is more happy because they know what to expect.
We were certainly happy. He was totally unobtrusive. He was out to our house in the Sunset within an hour of our call.
I unlocked the car and he went to work. About 45 minutes later, our windshield had only a slight spot, where before it looked really bad. He explained (has he already had on the phone), that the repair will sometimes look different depending on the temperature of the glass and lighting.
The mobile service made it painless and he was very cordial
Rock chip repair is all he does and he doesn't have employees. We liked this fact. It meant we knew exactly who would be repairing the damage on our windshield.
Details
Phone: (415) 614-9888
Address: PO Box 156631, San Francisco, CA 94115
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