Kiss & Makeup Willow Glen

I made an appointment on Saturday 14 Feb. by telephone for a two and half hour appointment with a view to doing a photo shoot later the appointment was confirmed by a man arrived for my appointment ten minutes early and was told sorry busy with a client your appointment was at twelve!! I was actually going to call you I did ask when scheduling did they do skins of color yes they said I took the time off work what sort of way is this to treat a client